Effective date: November 21, 2025
Last updated: November 21, 2025
This Privacy Policy describes the privacy practices of BeeSmart / Beesmart, Inc. (“we,” “us,” or “our”) and explains how we handle personal information collected through our website at beesmartva.com and any other website, application, or service we own or control that links to this Privacy Policy (collectively, the “Services”).
Data controller: BeeSmart / Beesmart, Inc.
Contact email: info@beesmartva.com; info@beesmart.com
Phone: +1 (310) 945-6136
Mailing address: 2173 Salk Avenue, Suite 250, Carlsbad, CA 92008, United States
Information We Collect
We collect information you provide directly, as well as information collected automatically.
Information You Provide
- Account & identity: full name, email address, phone number, username, hashed password, and profile information.
- Service details & files: intake forms, project briefs, messages, uploaded documents, creative assets, and project-specific information.
- Payment & billing: billing name, billing address, invoicing data (payment processors may store full card data—see “Third-party services”).
- Communications: inquiries, support requests, feedback, reviews, and other messages exchanged with us.
- Usage data: pages visited, features used, session duration, referral URLs, and click events.
- Technical data: IP address, browser/OS details, device identifiers, screen resolution, approximate location, and access times.
- Cookies & tracking: cookies, local storage, and web beacons used for analytics, performance, and (where permitted) advertising.
- Third-party & social data: profile or public information received from linked third-party services, CRMs, or marketing partners.
Sensitive Information
We do not intentionally collect special-category data (e.g., race, religion, health) except when voluntarily provided by you in uploaded files or forms. If you include sensitive data, we process it only when necessary to deliver the Services and with additional safeguards.
How We Use Your Information
We use personal data to:
- Provide and operate the Services (onboarding, matching with VAs/strategists, delivering projects).
- Process payments, subscriptions, and invoices.
- Communicate with you (confirmations, updates, support, billing).
- Improve, analyze, and personalize the Services and user experience.
- Perform marketing with your consent (you may opt out at any time).
- Protect security, prevent fraud, and enforce our Terms.
- Meet legal and regulatory obligations.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal exceptions.
- Object to or restrict certain types of processing.
- Receive your data in a commonly used, portable format.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time (via unsubscribe links or by contacting us).
To exercise your rights, contact us at info@beesmartva.com or info@beesmart.com.
Legal Bases for Processing (Where Applicable)
If you are located in the EU/EEA or a similar jurisdiction, we rely on legal bases such as:
- Contract: to perform the services you request.
- Consent: for optional marketing and non-essential cookies.
- Legitimate interests: including fraud prevention, security, analytics, and service improvement (balanced against your rights).
- Legal obligation: compliance with applicable laws or legal requests.
Sharing and Disclosure
We may share your information with:
- Service providers: hosting, payment processors, analytics tools, email delivery platforms, scheduling tools, and other vendors.
- Professional advisors: auditors, legal counsel, and insurers.
- Independent contractors & partners: VAs, strategists, or agencies involved in delivering your services (only necessary information is shared).
- Business transfers: in the event of mergers, acquisitions, or asset sales.
- Legal & safety reasons: compliance with law or protection of rights and safety.
We limit sharing to what is necessary and require data-processing agreements (DPAs) with third-party processors.
Third-Party Services & Tracking
We use third-party analytics providers, payment processors, scheduling tools, CRMs, and marketing platforms. These third parties collect and use data under their own privacy policies.
A cookie banner and cookie-details page should be displayed for transparency.
Cookies & Similar Technologies
We use:
- Essential cookies for core site functionality.
- Performance & analytics cookies (non-essential).
- Functionality cookies to remember preferences.
- Advertising & targeting cookies (where permitted and with consent).
You may manage cookie preferences via our cookie banner or browser settings. Blocking certain cookies may affect functionality.
Data Retention
We retain personal data only as long as necessary to:
- Provide the Services and support account activity.
- Fulfill legal, tax, and accounting obligations (e.g., transactional records typically retained for up to 7 years).
- Maintain records for fraud prevention, dispute resolution, and security.
A detailed internal retention schedule is maintained.
Security
We implement reasonable technical and organizational safeguards, including encryption in transit, access controls, secure backups, and monitoring. If a data breach occurs, we will comply with applicable notification requirements.
Minors
Our Services are not directed to children under 18. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us for deletion.
International Transfers
Personal data may be processed in countries outside your residence. Where required, we use legal mechanisms such as Standard Contractual Clauses (SCCs) and other safeguards.
Changes to This Privacy Policy
We may update this Policy periodically. Material changes will be posted with a new “Last updated” date and, where required, we will notify users or request consent.
How to Contact Us
For privacy inquiries, data requests, or to exercise your rights:
Email: info@beesmartva.com; info@beesmart.com
Phone: +1 (310) 945-6136
Address: 2173 Salk Avenue, Suite 250, Carlsbad, CA 92008, United States